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December 17, 2021

Oh Ship! Show Presents: “Is the Customer Always Right?”

Freddie Laker is joined by Jim Fosina, Founder and CEO of Amora Coffee. They will be discussing customer needs and wants, approaches to customer service for product vs service businesses, and some entrepreneurial Oh Ship! lessons learned. Join the discussion as Freddie and Jim dive deep on the old adage “the customer is always right.”

LISTEN TO THE PODCAST VERSION HERE:

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“Oh Ship!” is about celebrating the failures, sharing those stories, learning, and laughing along the way.

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5 Key Questions to Determine if You Need a New Marketing Playbook

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Freddie Laker

A veteran digital marketer with experience working with some of the world's biggest global brands. He now focuses on providing interim leadership to PE-backed firms.

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Our Approach

Lead

Deliver

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Our Practice Areas

Brand

Marketing

Experience

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Sales

Oh Ship! Show Presents: “Is the Customer Always Right?”

LISTEN TO THE PODCAST VERSION HERE:

Never Miss  
another Show!

Blog Categories

02/21/24

5 Key Questions to Determine if You Need a New Marketing Playbook

02/13/24

The Etiquette of AI Meeting Assistants

Freddie Laker

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Lead

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Oh Ship! Show Presents: “Is the Customer Always Right?”

LISTEN TO THE PODCAST VERSION HERE:

Never Miss another Show!

Blog Categories

02/21/24

02/13/24

Freddie Laker

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